Want to register your dependants on the SHA portal? This complete guide is all about the online registration of SHA dependents. Be sure to follow the guidelines to guarantee the process is completed properly!
What is SHA Dependents Online Registration?
SHA dependents registration allows you to:
-
Add family members to your SHA profile
-
Access healthcare benefits for dependants
-
Update dependent information
-
Manage family healthcare plans
Who Qualifies as a Dependent?
You can register these family members:
Eligible Dependents
-
Legal spouse
-
Biological children (under 21)
-
Adopted children (with documents)
-
Disabled children (no age limit)
Required Proof of Relationship
-
Marriage certificate (spouse)
-
Birth certificates (children)
-
Adoption papers (if applicable)
-
Medical reports (disabled dependents)
Documents Needed for Registration
Prepare these documents before starting:
Mandatory Documents
-
Scanned copies of proof documents
-
Recent passport photos (white background)
-
Valid ID cards
-
SHA member’s identification number
File Specifications
-
PDF or JPEG format only
-
Maximum file size: 2MB
-
Clear, legible copies
Step-by-Step Registration Process
1. Access the SHA Portal
-
Visit the official SHA website
-
Click “Dependents Registration”
-
Log in with your credentials
2. Start New Registration
-
Select “Add New Dependent”
-
Choose relationship type
-
Enter personal details
3. Upload Documents
-
Attach required files
-
Verify document clarity
-
Confirm successful uploads
4. Submit for Approval
-
Review all information
-
Check for errors
-
Click “Submit Application”
Registration Timeline
Processing Period
-
Standard processing: 3-5 working days
-
Expedited requests: 48 hours (emergency cases)
-
Notification via email/SMS
Common Registration Errors
Avoid these mistakes:
-
Incorrect personal details
-
Expired documents
-
Unclear scanned copies
-
Wrong file formats
-
Missing required fields
How to Check Registration Status
Track your application through:
Online Methods
-
SHA member portal dashboard
-
Mobile app notifications
-
Email updates
Offline Methods
-
Call SHA support center
-
Visit SHA office
Benefits of Online Registration
-
24/7 access from anywhere
-
Faster processing times
-
Immediate confirmation
-
Easy document submission
-
Real-time updates
Frequently Asked Questions
Can I register dependents after initial enrollment?
Yes. The portal allows additions anytime.
What if my documents get rejected?
You’ll receive reasons and can reupload.
Is there a registration deadline?
No. Register dependents when needed.
Can I remove a dependent later?
Yes. Use the portal’s update feature.
Troubleshooting Tips
Portal Access Issues
-
Clear browser cache
-
Try different browsers
-
Check internet connection
Upload Problems
-
Reduce file sizes
-
Change file formats
-
Rescan documents
Next Steps After Registration
-
Wait for confirmation
-
Print approval documents
-
Access dependent benefits
-
Update information when needed
Security Tips
-
Use strong passwords
-
Log out after sessions
-
Avoid public computers
-
Monitor account activity
Closing Remarks
SHA dependent online registration streamlines healthcare management for families. Refer to this guide to successfully complete your registration.
Keep in mind:
- Keep copies of everything
- Keep the confirmation emails
- Make sure to update when there are changes
The online portal allows for the convenience of SHA dependents online registration in Kenya. Regardless, please register your dependants today to ensure coverage for your family!
